1. OVERVIEW

The terms “we,” “us,” “our,” and “PilatesV Grip Socks Renewed™” refer to PV Renewed, its owners, contributors, and all products and services powered by PV Renewed. The term “Site” refers to www.pvrenewed.com (or any domain owned/operated by PV Renewed). The terms “user,” “you,” and “your” refer to site visitors, customers, studios, partners, and any other users of the Site or Services. By accessing or using the Site, participating in the PilatesV Grip Socks Renewed™ recycling program, submitting donations, or engaging with any PV Renewed powered service, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that apply to specific offerings. We reserve the right to update or modify these Terms at any time. Continued use of the Site or Services constitutes acceptance of the updated Terms.

2. LAWFUL USE

You agree to use the Site and Services for lawful purposes only. You shall not post, upload, or transmit any content that is defamatory, abusive, obscene, harmful, infringing, or otherwise objectionable. You agree to be financially responsible for all purchases made by you or on your behalf.

3. PROGRAM SCOPE & NON‑MEDICAL NATURE

PilatesV Grip Socks Renewed™ is a textile recycling and sustainability program, not a fitness instruction service. We do not provide: Fitness instruction, Medical, therapeutic, or wellness advice Professional recommendations of any kind. Any movement‑related content on the Site is general, educational, and not a substitute for professional guidance. Always consult your own qualified provider for health, fitness, or medical concerns.

4. REFUSAL OF SERVICE

We may refuse service, enrollment, or participation to any person, studio, or entity at our discretion. No order or program enrollment is accepted until payment is processed. We may modify, pause, or discontinue any aspect of the Site or Services at any time.

5. ORDER CONFIRMATION

We will email you to confirm your order or enrollment. If you do not receive confirmation or notice an error, you must notify us promptly.

6. CANCELLATIONS, REFUNDS & RETURNS

Refund eligibility varies by product or service and will be stated at the time of purchase. Most services are non‑refundable unless explicitly stated otherwise. Appointment cancellations (virtual or in‑person) require 24‑hour notice or the full session fee will be charged. Balances may be transferred to another PV Renewed service or gifted to another participant at our discretion.

7. INTELLECTUAL PROPERTY

All content on the Site—including trademarks, logos, copy, graphics, product descriptions, and program materials—is the exclusive property of PilatesV Grip Socks Renewed™ aka PV Renewed. You may not copy, reproduce, distribute, modify, or exploit any content without written permission. By submitting content (photos, testimonials, comments, etc.) you grant PV Renewed a royalty‑free, worldwide, perpetual license to use, display, and reproduce such content for marketing or operational purposes.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, PilatesV Grip Socks Renewed™ is not liable for: Any injury, loss, or damages arising from participation in events hosted by third parties (including Pilates In The Park or any studio partner). Any issues related to donation handling, shipping, or recycling processes. Any indirect, incidental, or consequential damages related to use of the Site or Services Your sole remedy for dissatisfaction with the Site or Services is to discontinue use.

9. THIRD‑PARTY LINKS & PARTNERS

The Site may contain links to third‑party websites or services. PV Renewed is not responsible for the content, accuracy, or policies of third‑party sites. Participation in partner events (e.g., Pilates In The Park) is at your own risk and governed by the partner’s own policies and waivers.

10. INDEMNIFICATION

You agree to indemnify and hold harmless PV Renewed, its owners, employees, partners, and affiliates from any claims, damages, or expenses arising from: Your use of the Site or Services. Your breach of these Terms. Your participation in any PV Renewed ‑affiliated event or donation activity

11. MEDIATION

Any dispute arising from these Terms shall first be addressed through good‑faith mediation before pursuing litigation or arbitration.

12. RECOVERY OF LITIGATION EXPENSES

The prevailing party in any legal action related to these Terms is entitled to recover reasonable attorney’s fees and costs.

13. PRIVACY POLICY

This Privacy Policy explains how PilatesV Grip Socks Renewed™ collects, uses, stores, and protects your information.

13.1 Information We Collect

We may collect: Personal Information. Name. Email address. Phone number. Shipping or billing address. Studio or business information. Donation or recycling participation details. Automatically Collected Data. IP address. Browser type. Device information. Cookies and usage analytics. Voluntary Submissions. Contact form messages. Testimonials. Photos or videos submitted for marketing or community engagement

13.2 How We Use Your Information

We use collected information to: Operate and improve the Site and Services. Process orders, donations, and program participation. Communicate with you about updates, confirmations, or support. Provide marketing or promotional content (with opt‑out options). Maintain program logistics and sustainability reporting. We do not sell your personal information.

13.3 Sharing Your Information

We may share information with: Trusted third‑party vendors (payment processors, email platforms, shipping partners). Recycling partners who process collected textiles. Event partners when necessary for participation logistics. All third parties are required to maintain confidentiality and use data only for operational purposes.

13.4 Cookies & Tracking Technologies

We use cookies to: Improve site performance. Analyze usage patterns. Personalize user experience. You may disable cookies in your browser settings, though some features may not function properly.

13.5 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.

13.6 Data Retention

We retain personal information only as long as necessary for: Program operations. Legal compliance. Accounting and reporting obligations.

13.7 Children’s Privacy

The Site is not intended for individuals under 13. We do not knowingly collect information from children.

13.8 Your Rights (California & General) You may request: Access to your personal data. Correction of inaccurate information. Deletion of your data (unless legally required to retain it). Opt‑out of marketing communications. Requests may be submitted via our contact page or email.

13.9 Contact Information

For questions about these Terms or Privacy Policy, contact: PilatesV Grip Socks Renewed™ Email: infopilatesv@gmail.com Location: Los Angeles, CA